We are working closely with an Oxford headquartered medical imaging company with a secondary office in Edinburgh, looking to revolutionise the 3D x-ray market with at point-of-use technology. They are growing rapidly across UK, Europe and in the US. Currently searching for a Supply Chain Coordinator.
The role will be reporting to the Order Fulfilment Operations Manager. You will play a crucial role in coordinating the domestic and international supply chain operations, supporting relationships with customers, distributors, contract manufacturers and critical suppliers
This position suits someone with solid administrative experience ready to take on more complex supply chain responsibilities. Full training on ISO 13485 quality standards and medical device requirements will be provided.
Key responsibilities:
- Coordinate order fulfilment processes from receipt to delivery maintaining regular communication with customers, distributors and internal stakeholders on order status.
- Manage shipping documentation for domestic and international logistics, resolving shipping queries, liaising with 3PL providers and international importers providers.
- Communicate and track production schedules with contract manufacturers, monitoring inventory levels, replenishment requirements, including product material acceptance/transfer, and communicate updates to S&OP group.
- Coordinate with critical suppliers on delivery schedules and documentation requirements.
- Support Product Engineering and service teams with BOM updates and documentation filing, including but not limited to BOM Updates, ECN’s, process return authorizations (RMAs) and coordinate reverse logistics.
- Utilising business systems to manage and communicate as per QMS requirements; customer records, critical supplier records, sales records, logistics records and product specific quality assurance records following up on required actions.
- Analyse basic supply chain data to identify trends or issues.
- Communicate with site specific facilities/health and safety service providers/suppliers and internal stakeholders to maintain the efficient running of the site, including managing documentation, utilising business systems, and ensuring legal compliance.
Requirements
Skills:
- Excellent analytical, organisational and problem-solving skills
- Ability to work at a high pace, be proactive, and take responsibility to work independently to complete actions
- Excellent written and verbal communicator with the skills to build relationships, influence and negotiate
- Commercial acumen with an understanding of the business needs and suppliers
- Analytical, with strong, data-led decision making
Experience:
- Supply chain, logistics, or administrative experience in a professional environment
- Good understanding of Excel and experience with data management
- Experience of shipping/logistics processes and documentation, including knowledge of export documentation and international shipping
- Working knowledge of ERP systems
- Experience of working with contract manufacturers or external suppliers
- Familiarity with ISO quality standards (desirable)
- Understanding of BOMs and engineering documentation (desirable)
- Customer service experience in B2B environment (desirable)
- Experience working in regulated or manufacturing environment preferred, ideally within a medical device or related industry