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I started with CT19 on the 3rd August this year just as we came out of the first national lockdown, and I couldn’t have been more grateful.

Unfortunately, I was one of the many thousands that were made redundant this year. It was the first time I had been in this situation and I can honestly say that I have never been more frightened for my future.

Luckily, Chris and Tayla took a chance on me and I have not looked back since! A couple of weeks after my initial call with Chris, the contract was signed, and my laptop was on order – I was so excited to get started.

The Sciences were always a real interest and strength of mine. I went on to study Biomedical Science at university, and I am so excited to be utilising that experience now by connecting talented individuals to exceptional careers within science.

Recruitment can be perceived as a ‘scary’ career choice, especially the part where you try to win new opportunities with clients. I can honestly say that I haven’t felt that way at all. The conversations that I’ve been having with potential clients have been so interesting that I haven’t had the chance to get nervous! I genuinely want to understand the science/tech and learn about how I can play my part to help.

We work with a mixture of well-established and early-stage businesses, which has been a real eye-opener for me. It’s been great to learn about each business, listening to their challenges and consulting on how I can help with their recruitment process.

I started this adventure with two goals.

  1. Be 100% honest – transparency is key!
  2. Be a sponge – absorb and understand all the information so that I can best represent my candidates, clients and the CT19 brand.

It’s great to feel as though your opinion is valued by both clients and candidates alike, and it has been a pleasure to receive this feedback on multiple occasions throughout the last few months. I know that the two goals I set are responsible for this.

As any recruiter will know, you can experience a million different emotions in one day. You can experience the highest highs when you get to deliver an offer to a candidate, or when you finally get an opportunity to introduce yourself to a client that has been on your TOP 10 LIST!

You will also know that you can go from those highs, to feeling like someone stepped on your puppy after spending weeks resourcing a role, getting 4 candidates to second interview stage and then the role is pulled, just like that. You have the gruelling task of calling every candidate back to let them know the position is no longer available and you’re sorry that their time was wasted.

The Peaks

One of the greatest feelings for me was having a purpose and getting out of the house after four and a half months being confined in a one bedroom flat with my fiancé. It was a little bit nerve-wracking at first because, other than my weekly trip to Tesco, I hadn’t mixed with anyone else other than immediate family.

Was I going to forget to sanitise my hands after I touch a light switch or door handle?

After Seeing how CT19 had set up the office and workspaces, I immediately felt more comfortable. There is so much space in the office, I have my own workstation and no one else uses my phone! We also have a relaxed approach to working from home, so for the first time in my career, I had this new-found flexibility and I also feel like my employers trust me to do my job.

Another peak is being able to be inquisitive with companies that are developing ground-breaking technology. I can spend the time to really understand what they are trying to do with it, how it can be applied to real life and how I can help them in that process.

Lastly, I truly enjoy getting to speak to some world-class industry and academic professionals. I have the pleasure of finding out what projects potential candidates have been working on and how they have already shaped the world. I also get to help them find their dream job, working with incredible companies – that is what gets me out of bed in the mornings.

The Pits

I’ve worked in various customer facing roles and as a result I was able to come to terms with rejection very early on. Before starting my career in recruitment, I never really understood just how thick-skinned you need to be to work within this industry.

Building relationships comes naturally to me, both inside and outside of work. Recruitment is one of those where you really need to throw yourself in at the deep end and understand that rejection isn’t personal.

In any customer facing role, winning new opportunities comes from building new relationships and that is tough at the best of times. When you’re making a call to a potential client, knowing that you’re probably for 50th person to have done the same thing in that day, you must differentiate yourself.

I have had the benefit of learning from Chris and his time as an Internal Recruiter, he has experienced first-hand just how many cold calls/emails you get from recruiters. I think that’s one of the reasons that I’ve enjoyed this opportunity so much. Chris has shared his views on KPIs in recruitment, and how he feels that they are what drives negative behaviour. At CT19 we don’t have KPIs, I am trusted to take my time and build genuine relationships with candidates and clients. I’m not forced to speculatively introduce a CV to 10 random companies, that’s not how we do things.

It has taken a while for me to realise that recruitment isn’t easy, but the peaks far outweigh the pits, and I cannot wait to see where this next chapter of my career progresses to.