In building an EVP for Ritchie Bros, an online auction platform for heavy equipment, Employer Brand Specialist Thomas Reneau drew from his experience with design thinking firm IDEO. Reneau saw an opportunity to marry this innovative perspective with the company’s employer brand strategy and, in the process, enhanced the Ritchie Bros’ voice, values, and culture.

A more traditional approach to EVP might assume your team is already crystal-clear on what your company offers to candidates and what your ideal candidate is looking for. A design thinking approach to EVP, however, flips that on its head.

Design thinking encourages continually asking questions, rather than assuming your employer brand team already has all the data it needs. Design thinking highlights the difference between saying, “We need to attract this specific demographic,” and turning to current employees from that demographic to ask, “Why did you choose to work here?”

“Think of it as reverse engineering,” says Reneau. “We need to enable the team to attract the right candidates.”

Empathy and comfort with vulnerability are critical to this approach. When asking a colleague, “How does it feel to be in your shoes?” employer brand teams must be ready for honest and personal answers. They’re also responsible for creating channels and nurturing relationships where that kind of trust is possible.

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To follow Thomas Reneau’s work in employer brand, connect with him on LinkedIn. To get started on your EVP, get in touch with us. We’ll help you identify the values and culture you want to create in your company.

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Chris initially chose to work within the Life Sciences and Medical Technology sector as he is passionate about healthcare and positively contributing to people’s lives. Chris has previous experience of both agency and internal recruitment, which has provided him with a real rounded understanding of what works well for clients and candidates. Initially working for a Times Top 100 recruitment agency as the second person into the Life Science Team, Chris positively contributed to the team’s growth through his commitment to providing a best in class service. Following a successful period of time in agency recruitment, Chris was headhunted by one of his largest clients. Perhaps due to the success of successfully providing them with 16 new and talented people for their business between March 2018 – October 2018. This business was ONI (Oxford Nanoimaging), who are one of the fastest growing biotechnology companies in the UK, with a headcount growing from 15 to 85 in just one year (2018). In the two years that Chris has been working with ONI, he has directly hired more than 40 people into the business, an incredible achievement.